INSTORE EXCHANGES AND REFUNDS
For your convenience, item(s) purchased online may be exchanged or refunded, provided all online return policy conditions are met. A refund will be provided to you by crediting your original method of payment. Please note that cash refunds will not be provided under any circumstances and courier charges cannot be refunded.
All our products carry 3 months warranty, only repair warranty is available.
Glitzytech Online Returns Policy
There may be times when you will need to return an item purchased from us. Our Returns Policy is designed to assist you with your return. The benefits given by our Returns Policy are in addition to other rights and remedies you may have as a consumer under the Consumer Protection Act (CPA), as well as any other applicable acts.
If you wish to return any item(s) you have purchased online, you can either return the item(s) via courier to our online store or in-person to a Glitzy Tech Solutions store within South Africa (only) within 10 days from the date of purchase. The product should be in its original packaging and without any defects for the refund to be valid.
We encourage you to return your parcel via Fast Way, Courier Guy, FedEx, or ParcelIt traceable courier services as all returned parcels remain the responsibility of the purchaser until received by Glitzytech.
Store purchases cannot be returned or refunded online.
Returns Policy Conditions (In-store Purchases)
At Glitzytech we want to ensure you love the items you purchase. If you have changed your mind on a purchase we will exchange your item or refund your original method of payment provided that:
- You return the item within 10 days (inclusive) from the date of purchase.
- You produce your original Glitzytech invoice (receipt) when you return the item
- The item is in original saleable condition:
- With all original tags still attached
- In an unopened and unused state
- In original packaging
If you are not able to comply with these requirements, Glitzytech reserves the right to void an exchange or refund on change of mind items. Glitzytech will not accept a bank statement as proof of purchase.
Online Exchanges and Refunds
Online Exchanges
If you would like to exchange an item(s) for an alternative item(s), please email us at Info@babiesproza.co.za prior to sending the item(s) back.
Exchanges can only be exchanged for the same value of the purchase price of the item being returned.
Your item (s) that you wish to return needs to be sent back to our online returns address with the relevant return documents, duly completed, and a tax invoice (receipt).
If the alternative item is no longer available, we will not be able to do any refund. All return courier costs will be for your own expense and this will be deducted from your refund amount.
Online Refunds
To obtain a refund please email us on Info@babiesproza.co.za
A refund will be provided to you crediting your original method of payment, providing all the Returns Policy Conditions are met and our warehouse has received the original item that is being returned. Cash refunds will not be provided under any circumstances.
Online Exchanges and Refunds
- email us on Info@babiesproza.co.za
- After you have submitted your return request, one of our friendly staff members will get in contact with you to organize a collection.
- Once you have sent your item(s) back to our warehouse, our warehouse will authorise the refund.
Before sending, please ensure all details on this form are correct. You will also need to write the returns number on the outside of the parcel. You will be notified by email of the status of your exchange or refund.